Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we collect when you open an account, confirm a phone number, or load the lobby on Android Chrome, iPhone Safari, or desktop.

DANAOVOGoPayQRIS

Browse Lobby Read FAQ

How We Handle Your Data

mitrajpslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the records we create when you join, sign in, make a payment, ask support for help, or close your account. We may store your email, phone number, device type, browser details, login time, IP address, and the reference attached to a DANA, OVO,

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GoPay, or QRIS transaction so we can match the activity to your account and answer a case without asking you to repeat the same facts. We keep only what is needed for service, security checks, dispute handling, and any lawful request from the place where you
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are located. If access is not permitted under local law, we do not make that route available. When you ask for a correction, we use the same record trail to confirm what changed and when, then keep the old version only if a legal duty requires
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it. That approach also helps us handle device swaps on Android Chrome, iPhone Safari, and desktop without pulling in extra data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Where To Send Privacy Requests

If you want to read, correct, or remove a record we hold, send the request through the same account email you use for login.

COOKIES, SECURITY

Cookies, Security, And Retention

We keep cookies focused on sign-in, language choice, and the last page you opened so you do not repeat the same steps every session.

Data Scope

We collect only the fields needed to run your account: email, phone, device type, login time, and payment reference.

Cookie Control

Cookies remember your session and language choice, plus whether you already accepted the latest notice.

Device Logs

We record browser type, app path, IP address, and device time zone when you sign in.

Retention Window

We keep transaction and support records only for the period needed to finish the case, meet a legal duty, or…

Request Changes

To ask for a change, use the email tied to your account and include the exact field you want updated.

Contact Trail

Every privacy case gets a case thread so you can check what was requested, when it was answered, and whether…

Questions About Your Privacy Rights

These are the questions we get when you want to know what we collect, how long we keep it, and how to ask for a correction. We answer privacy requests through WhatsApp, live chat, and email, and we use the same rules on mobile and desktop. If a request depends on local law, we will tell you which parts we can process, including records tied to DANA, OVO, GoPay, and QRIS.

We keep the email, phone number, login time, and device details you submit when you open an account. That lets us match your profile, handle password resets, and confirm future changes without asking for the same data again.

Cookies stay tied to the browser or app session you used, not to every device you own. They remember sign-in status, language choice, and the last page you opened, so the next visit takes fewer steps.

When you use DANA, OVO, GoPay, or QRIS, we store the reference code, time stamp, and account match needed to link the payment to your profile. We keep that record only as long as the case needs it.

We retain records for the shortest period that still covers support, security checks, dispute handling, and any local legal duty. Once that period ends, we archive or remove the record under our retention schedule.

Yes. Send the corrected name, email, or phone from the address linked to your account, and include a recent login or payment reference if we ask for confirmation. That helps us avoid changing the wrong record.

Use WhatsApp, live chat, or email from 08:00-22:00 WIB. We keep the case in one thread, reply in plain English, and ask for only the details needed to locate your record.

If a feature or request is not allowed where you are, we keep it unavailable in that jurisdiction and explain which parts of the policy still apply. We do not process anything that conflicts with local law.

Privacy Policy for Indonesia Accounts

Where To Send Privacy Requests

Cookies, Security, And Retention

Data Scope

Cookie Control

Device Logs

Retention Window

Request Changes

Contact Trail

Questions About Your Privacy Rights

01 What data do you collect at sign-up?

02 Do cookies follow me across devices?

03 How do DANA, OVO, GoPay, and QRIS records work?

04 How long do you keep my records?

05 Can I ask you to change my details?

06 Who can I contact about a privacy request?

07 What happens if local law limits access?

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